Shipping policy
All Measure & Mark products are digital downloads. No physical items are shipped.
Instant Delivery
Your files are delivered immediately after checkout.
Once your order is complete, you’ll receive an email with:
- A download link for your files
- Access instructions for editable Canva templates (where applicable)
No Shipping Fees
Because everything is digital, there are no shipping costs and no waiting times.
If You Don’t Receive Your Files
If your download email doesn’t appear in your inbox within a few minutes:
- Check your spam or promotions folder
- Ensure the email used at checkout is correct
- Contact us at hello@measureandmark.com.au and we’ll resend your files right away
File Access Issues
If you experience difficulties accessing your PDF or Canva templates, please contact us and we’ll help troubleshoot.